Five years warranty will be offered at least for all custom lighting fixtures.
2 What if the lighting fixtures comes broken or not good quality?
Free replacement parts will be sent if you receive any broken or defective part.
3 Can I visit your factory before placing order?
Sure, you are warmly welcome to visit our factory. Our address is Guzhen Town, Zhongshan City, Guangdong Province, China. Please contact us to arrange appointment before you come. And we will also advise you the most convenient transportation way.
4 How do you make sure the lighting fixture you produced same as my photo or drawing?
Shop drawing and if necessary, also material sample will be sent to you for approval before you place the order.
5 Does it cost much to customize a lighting fixture?
Although it requires more efforts to make a custom lighting fixture, there is no extra charge on design fee. Like our regular products, the main cost of a custom lighting fixture also relies on the material used.
6 What can you customize?
You can choose a lighting fixture from our website and have their size, finish, material and number of lights customized. If you don’t find a desired model in our website, you can also send us a picture or drawing of your design, then we make for you accordingly.